Joshua Trup

Joshua Trup is an experienced IT professional specializing in technical support, currently serving as an IT Deskside Support Engineer at Cognizant since November 2022. Joshua's responsibilities include resolving and escalating technical issues related to software, hardware, networks, and group memberships through ServiceNow, email, and remote support. Prior to this role, Joshua worked as an IT Support Specialist L1 at Noesis Group, Inc., and has experience in customer service as a Valet Attendant at Park Hyatt Aviara Resort and a Valet at Towne Park. Joshua holds a degree in Computer Science with a focus on Computer Software Engineering from California State University, Monterey Bay, completed in 2021.