Gerhard de Jager is an experienced professional with a strong background in IT service management and platform support, currently serving as a ServiceNow Support specialist at Parkland Corporation since February 2021. Expert in maintaining the stability and usability of the ServiceNow platform, Gerhard liaises with business stakeholders to determine requirements, implement changes, and design new scoped applications and services. Previous roles include Manager of Platform Managed Services at Fishbone Analytics Inc., Business Analyst for ServiceNow at Parkland Fuel Corporation, and General Manager at GPNetworks, showcasing comprehensive expertise in resource management, process improvement, and financial oversight. Gerhard holds an MMDP from GIBS Business School and is currently pursuing further education in English Language and Literature at Concordia University of Edmonton.
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