Opeyemi Alonge Csm, Cspo

Opeyemi Alonge has a diverse work experience spanning multiple roles and industries. They began their career as a Brand Ambassador for Nokia Nigeria in 2013, followed by a Marketing Internship at Airtel Express in 2014. Opeyemi then transitioned to the role of Customer Support Officer at Parkway Projects Ltd., where they were responsible for managing customer complaints and ensuring customer satisfaction. They later moved up to the position of Coordinator, Mobile Money, where they directed technical and operational processes and led agent training. Opeyemi also served as Team Lead, Customer Support, overseeing complex issues and improving business operations. Their most recent role at Parkway Projects Ltd. was as Head of Product Success, where they developed and implemented operational policies, managed training and recruitment, and facilitated customer adoption of innovative products. Throughout their various roles, Opeyemi achieved significant accomplishments such as launching service operational level agreements, reducing process issues, and improving customer satisfaction.

Opeyemi Alonge, CSM, CSPO, obtained a Master's degree in Information Technology from the University of Lagos from 2019 to 2021. Prior to that, Opeyemi earned a Bachelor of Science (BSc) degree in Computer Science from Osun State University in Osogbo, Osun State, from 2009 to 2013.

In addition to these academic qualifications, Opeyemi also holds several certifications. Opeyemi obtained the Certified Scrum Product Owner® (CSPO®) certification from the Scrum Alliance in August 2022, and the Certified ScrumMaster® (CSM®) certification from the Scrum Alliance in August 2022 as well.

Opeyemi has also acquired various certifications in data analysis and visualization. These include completing the Google Data Analytics Capstone: Complete a Case Study, Data Analysis with R Programming, Google Data Analytics Specialization, Share Data Through the Art of Visualization, Analyze Data to Answer Questions, Process Data from Dirty to Clean, Prepare Data for Exploration, Ask Questions to Make Data-Driven Decisions, and Foundations: Data, Data, Everywhere. These certifications were obtained through the online platform Coursera, with completion dates ranging from October 2022 to April 2023.

Based on the provided information, it can be concluded that Opeyemi Alonge has a strong educational background in computer science and information technology, supplemented by certifications in agile project management and data analysis.