Parloa
Akash Gupta is a skilled Senior VoIP Engineer currently working at Parloa since November 2023, with prior experience in the same role at IDT Corporation from October 2022 to November 2023. Akash began the VoIP career at Telnyx as a VoIP Engineer from November 2018 to August 2022, focusing on call routing and proficiency in Kamailio among other skills. Earlier, Akash served as an Associate Consultant Engineering at GlobalLogic, providing Level 2/3 product support on GENBAND SBC and RSM, and managing various aspects of Session Border Controllers. Akash's career commenced at UST Global as an Associate Infrastructure Analyst, involved in network planning and optimization. Akash holds a Bachelor’s degree in Engineering (EC) from J.S.S Academy Of Technical Education, NOIDA.
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Parloa
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Parloa is a Conversational AI platform for automating omnichannel customer service, e.g in phone bots or chatbots.