Joyce Y.

Joyce Y. is a seasoned professional in product management and instructional design, currently serving as a Sr. Product Instructional Designer at Parloa since November 2025, where the focus is on enhancing customer communication through AI technology. Prior to this role, Joyce held a position as Product Manager at GotPhoto.com, significantly accelerating product release timelines, and led AI model creation initiatives at Ultimate, increasing time-to-value metrics. With extensive experience at Lingvist in managing partnerships and developing content, along with previous teaching roles, Joyce brings a diverse background in linguistics and product development. Joyce holds a Master's degree in Applied Linguistics from Goldsmiths, University of London, and a Bachelor's degree in Radio and Television from National Chengchi University.