Marc Johnston

Marc Johnston has extensive work experience in the customer success field. Marc is currently serving as a Principal Customer Success Manager at Parsable since March 2023. Previously, they worked at Skedulo as a Principal Customer Success Manager from February 2021 to March 2023, and before that, as a Senior Customer Success Manager from January 2020 to February 2021.

Prior to their roles in customer success, Marc worked at Capgemini as an Engagement Manager specializing in digital transformation in the utilities sector. Marc was responsible for the full lifecycle of digital transformation projects, from business case development to managing large software implementations. Marc'stenure at Capgemini lasted from June 2016 to January 2020.

Before Capgemini, Marc held the position of Delivery Consultant at HCL AXON. In this role, they worked on multiple large SAP implementations, collaborating with both onshore and offshore delivery teams. Marc was actively involved in client-facing activities during their time at HCL AXON, from October 2014 to June 2016.

Marc began their career as an intern in Policy and Research at Shaw Trust, where they worked on prisoner reform policies and assisted in preparing bids for government contracts. This internship took place from June 2013 to September 2013.

Marc Johnston completed their Bachelor of Arts (B.A.) degree in Business Administration and Management, General from The University of Sheffield, during the period from 2011 to 2014. Prior to that, they attended Alleyn's School from 2003 to 2010, where they pursued A Levels in Economics, Philosophy, Design & Technology. Marc also obtained a certification in Connected Worker® Professional Certification Examination from Parsable in April 2023.