Alice Goguen Hunsberger has a diverse work experience spanning various industries and roles. Alice currently serves as the VP of Trust & Safety and Content Moderation at PartnerHero. Prior to this, they worked at Trust in Tech as a Founder, co-host, editor, and producer of the Trust in Tech podcast, which achieved recognition as a top 5% podcast on Apple podcasts.
Alice also held positions at Grindr, where they were the VP of Global Head of Customer Experience and later the Senior Director of Global Head of Customer Experience. At Grindr, they were responsible for customer support, trust and safety, and user insights, focusing on authenticity, user safety, and anti-abuse.
Alice worked at OpenAI as an Adversarial Tester/Red Team member, contributing to the company's security testing efforts. Earlier in their career, Alice played a pivotal role at OkCupid, serving as the Director and Global Head of Customer Experience. Within this role, they developed the customer support and trust and safety teams, achieving significant reductions in user reports of spam through the implementation of machine learning systems.
Furthermore, Alice has entrepreneurial experience, having founded Viva La Vinyl, an online community for vinyl record enthusiasts, and co-founding Twenty Sided Store, a retail store. Alice also worked as an Editor at Vice Magazine and took on lead assistant editor roles at Leopard Films and Liberty Kid.
Overall, Alice Goguen Hunsberger has a strong background in customer experience, trust and safety, content moderation, and podcast production, with demonstrated success in leadership and entrepreneurial ventures.
Alice Goguen Hunsberger attended Antioch College from 2001 to 2005, where they earned a Bachelor of Arts degree in Communications.
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