Allison Crotty

Allison Crotty, MSW, LCSW, is an experienced social work professional with extensive expertise in member services and healthcare consulting. Currently serving as Senior Director of Member Services at Partners Health Management since September 2019, Crotty previously held the role of Member Engagement Director. Crotty also worked as a Senior Healthcare Consultant at TMF Health Quality Institute and served as Director of Integrated Care at Triad Medical Group/Total Access Care. Additional roles include Supervisor of the Clinical Department at Beacon Health Options, Inc. and Director of Community Partners at Cardinal Innovations Healthcare Solutions, where oversight included consumer care inquiries and service-quality issues. Crotty's earlier career features a Clinical Care Manager position at ValueOptions and ownership of Cornerstone Counseling Of Charlotte, as well as experience as a Clinical Social Worker at Carolinas Healthcare System. Crotty holds a Master of Social Work from the University of North Carolina at Chapel Hill and a Bachelor of Science in Education from North Carolina State University.