Brendon Higgins is an experienced professional in customer success and operational excellence, currently serving as the Director of Customer Success at PartsSource Inc. Previously, Brendon held several key roles at MP Biomedicals, including Senior Manager of Operational Excellence, GMP ERP Implementation Manager, and ERP Implementation Project Manager, all focused on Infor M3. Additionally, Brendon served as the Manager of Customer Account Services at Wolters Kluwer Health and as Call Center Director at Plus One Communications, demonstrating a strong background in customer service and project management.