Angel Garcia, PSM-I

Angel Garcia, PSM-I, has diverse experience in customer service and support within various roles across multiple companies. Currently serving as a Support Associate at PartsTrader LLC since October 2022, Angel specializes in providing real-time customer service and technical support, while documenting issues and improving processes. Prior experience includes working as an Eligibility Clerk at Harris Health System, where requests were categorized in a prioritized Kanban setting, and as a Sales Consultant at Kin Insurance, providing bilingual support. Angel also held the position of Product Advisor at Microsoft, engaging in community events and technology coaching, and served as a Mobile Sales Associate at Best Buy, focusing on customer satisfaction in a bilingual environment.