PAS
Theresa Sicilia is an experienced professional in renewal and support sales, currently serving as an Inside Sale/Global Support Renewal Specialist at PAS since April 2007, where responsibilities include managing the renewal base for direct customers and channel partners while focusing on service level contracts to enhance customer retention and satisfaction. Prior to this role, Theresa worked at Aspentech from 2003 to 2007, handling high-level corporate account support renewals and engaging with customers to understand contracts and deliverables. Theresa also contributed to ServiceSource as a Service Sales specialist from January 2004 to February 2006, retaining customers and collaborating with the "Best Practices" team for team training and insights. Earlier experience includes working at Aspen Technology from December 1991 to February 2004, where Theresa was involved in proposal generation and project administration. Theresa holds an Associate's Degree in Elementary Education and Teaching from Houston Community College, completed between 1990 and 1994.
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PAS
PAS provides process safety, cybersecurity, and asset reliability solutions for the energy, process, and power industries worldwide. Our ICS cybersecurity, Automation Asset Management, and Operations Management software and services support safe, secure, profitable, and compliant operations across the complex, heterogeneous, and proprietary processautomation infrastructure.Why do leading global industrial companies choose PAS over their DCS vendors for their ICS cybersecurity and alarm management? Platform independence. Our independence from automation vendor platforms offers our clients the most seamlessly integrated and unified solution for managing the variety of systems at their sites. With more than 30 automation system brands and models within a typical enterprise, it is untenable to manage and protect the ICS layer from cyber threats and vulnerabilities. It is also expensive, inconsistent, and ineffective to manage the alarms within the different control systems with alarm management software offered by DCS vendors. With PAS alarm management solutions, industrial companies have the assurance that their alarm systems perform optimally at the console level and deliver consistent KPIs at the management dashboard level.