Atirnisa Mustafayeva is a seasoned professional in customer service and team leadership, currently serving as Senior Group Leader and Telesales Team Leader at PASHA Insurance OJSC since October 2021. Previously, from February 2012 to October 2021, Atirnisa held various roles at Azercell Telecom LLC, including responsibilities in complaint handling and customer experience management, where significant contributions were made in tracking and preparing responses to inquiries from subscribers and government entities. Prior experience includes a customer services role at AGBank OJSC. Atirnisa holds a Master's degree in International Economic Relations and a Bachelor's degree in the same field from Azerbaijan State University of Economics (UNEC).