Gunay Alibayli

Head Of Business Process Optimisation at PASHA Insurance OJSC

Gunay Alibayli has a strong work experience in the banking and insurance sectors. Gunay started their career at AccessBank Azerbaijan in 2010 and held various roles, including Team Lead and Sales Support Specialist. In 2019, they joined PASHA Insurance OJSC, where they have worked in different positions such as Business Analyst and Head of Business Process Optimization. Gunay has shown expertise in business analysis, customer service, and project management.

Gunay Alibayli attended Gafgaz University from 2005 to 2009, where they earned a Bakalavr degree in Filolog. In terms of additional certifications, Gunay obtained several certifications from various institutions. In 2023, they obtained the PSPO I certification from Scrum.org. In 2021, Gunay received certifications for Agile & Scrum for Product Owners + Certification and Scrum for beginners + Scrum Master Certification Preparation from Udemy. Additionally, they obtained the PSM I certification from Scrum.org in July 2021. Gunay also completed the course "Managing Customer Excellence" from CQI AND IRCA certified Course in November 2020. In the same year, they obtained certifications in "Becoming an Effective Leader," "Accounting Analytics," "Business Analytics," and "People Analytics" from The University of Queensland and the University of Pennsylvania - The Lauder Institute. In April 2020, Gunay completed the course "Management systems: Management and control of Quality" from Udemy.

Links

Timeline

  • Head Of Business Process Optimisation

    August, 2023 - present

  • Agile Ofis Rəqəmsal Blok Biznes Analitik Ekspert

    May, 2022

  • Agile Office Digital Tribe Business Analyst

    September, 2021

  • PMO BPO Department Business Analyst

    January, 2021

  • Quality Customer Satisfaction

    November, 2019

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