Tracy Harper is a seasoned professional currently serving as Senior Product Operations Manager at Passenger since March 2024. Previous roles include Product Director and Senior Product Manager at Smoothwall within the Qoria family from August 2021 to March 2024, and Education Consultant at IRIS Software Group from April 2021 to August 2021. Tracy's extensive background in education management includes a tenure as Vice Principal and EdTech Manager at Fortune College from March 2011 to April 2021, along with multiple teaching positions and management roles within the education sector, including experience at Connect2Care, Kent County Council, Care Principles, and Family Care Homes. Tracy holds a Bachelor of Arts in Early Childhood Education and Teaching from Canterbury Christ Church University and has completed additional professional education in product management.