Angela Meckley

Angela Meckley has a diverse range of work experience. Angela started their career as a Companion Animal Specialist/Sales Associate at Petco from 2000 to 2002, where they assisted customers with animal care and sales.

Angela then worked at AMC Theatres, starting as a Film Crew Lead/Projectionist from 2006 to 2008, where they handled customer service tasks and operated projectors. Angela later became a Supervisor/Hourly Manager from 2008 to 2012, gaining skills in team building, financial reporting, and day-to-day operations. Angela then advanced to the role of General Manager from 2017 to 2019, managing two low to mid-volume locations simultaneously and gaining experience in crisis management and remote team communication during temporary closures. Angela also served as a Senior Manager from 2019 to 2020, assisting the General Manager with business oversight and day-to-day operations. Lastly, they worked as a General Manager from 2020 to 2021, focusing on guest engagement, time management, and facility management.

Angela's more recent work experience includes their role as a Customer Experience Specialist at Mystery.org in 2021. Angela worked closely with the Account Management and Purchasing teams to assist during the back-to-school season, using Zendesk to address teacher questions and process purchase orders.

Currently, Angela is working at Passport as an Operations Associate. Their responsibilities include coordinating and documenting processes within the daily operations team, monitoring and reporting on operations tasks, and assisting with training processes for new team members.

Throughout their career, Angela has developed skills in customer service, communication, problem-solving, data analysis, and training process development. Angela has utilized various tools and platforms such as Zendesk, Salesforce, SQL, Knowi, Notion, and Hubspot Marketing.

Angela Meckley attended Skagit Valley College from 2000 to 2002, where they studied music. Angela also completed their high school education at Stillaguamish Valley High School, earning a high school diploma in general studies.