Natalie Nichols

Natalie Nichols currently serves as the Head of Customer Operations at Pathrise since September 2022, where the focus is on helping individuals succeed in their careers. Prior to this role, Natalie held positions at Floyd as the Senior Training and Development Lead, contributing to a digitally native furniture brand known for its innovative approach to consumer experience. Previous experience includes roles at Yumi, Sonoma Brands, Krave Pure Foods, and Thomas Keller Restaurant Group, where Natalie specialized in customer experience and support. Natalie's career began in HR at National HR Solutions, and educational credentials include a Bachelor of Arts in African-American/Black Studies from Eastern Michigan University.