Arianna Ferrario

Head Of Customer Operations Micro Small Business at TeamSystem

Arianna Ferrario is an experienced professional specializing in customer operations and digital sales, currently serving as the Head of Customer Operations for Micro Small Business at TeamSystem since March 2020. Responsibilities include overseeing customer support and success divisions, managing the entire customer lifecycle, and driving user adoption across various platforms. Previously, Ferrario held roles at TeamSystem such as Head of Digital Sales and Digital Sales Manager, focusing on team leadership and performance improvement. Prior experience includes managerial positions at Cerved On_ and Vodafone, where responsibilities involved managing sales teams, generating new business opportunities, and overseeing the B2B sales cycle. Educational qualifications include a master's degree in marketing from Università Bocconi and a degree in Tourism from IULM University.

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TeamSystem

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TeamSystem is the Italian group leader in providing services and solutions of the latest generation for big corporations and small companies in every sector, in addition to freelance professionals (accountants, consultants, lawyers, building managers) and associations. Thanks to a strong policy of investments and a proper M&A strategy, TeamSystem is enhancing its offer both in terms of products and the quality of its services, with strong attention to their customers' needs. TeamSystem is currently composed of more than 500 people, who are constantly engaged in research, to develop advanced and avant-garde solutions in accordance with the latest standards and law variations.