Kourtney Bucklin

Senior Manager, Client Success at PatientPoint

Kourtney Bucklin has a diverse work experience spanning various industries. Kourtney began their career at Golf Galaxy in 2014 as a Player's Assistant, where they excelled in customer service and sales. In 2015, they worked as a Marketing and Communications Intern at SUNY Polytechnic Institute College of Nanoscale Science and Engineering, where they focused on research, website management, and event planning.

In 2016, Kourtney joined Digital Remedy as an Associate Media Planner, analyzing market trends and managing clients' budgets. Kourtney later transitioned to an Account Manager role, overseeing programmatic digital media campaigns and serving as the main point of contact for clients.

Kourtney then joined Zenith, where they worked as a Negotiator for two different accounts. Kourtney analyzed marketing goals, prepared proposals, and negotiated pricing for campaigns in the healthcare and retail sectors. Kourtney also presented tactical recommendations to clients and coordinated with external partners for seamless campaign execution.

In 2019, Kourtney joined WebMD as a Digital Sales Planner, managing multimillion-dollar direct business across various healthcare clients. Kourtney tracked and managed all opportunities, executed digital campaigns, and utilized Salesforce and AdBook for campaign management.

Most recently, Kourtney joined PatientPoint as a Client Success Manager. Kourtney initially held the role of Client Success Manager before being promoted to Senior Client Success Manager in 2022. In this role, they focus on ensuring client satisfaction and success.

Overall, Kourtney Bucklin has demonstrated their expertise in client success, digital sales planning, negotiation, and campaign management throughout their career.

Kourtney Bucklin attended Bethlehem Central High School from 2009 to 2012. Kourtney then went on to pursue a Bachelor of Science degree in Business Marketing and Communications Advertising at Marist College from 2012 to 2016. In 2014, they also studied International Marketing at the University of Seville.

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Timeline

  • Senior Manager, Client Success

    January, 2022 - present

  • Client Success Manager

    January, 2021