Nikki Wood

Nikki Wood currently serves as the VP of Customer Experience and Advisory Services at Patra Corporation, focusing on enhancing the company's strategy and advisory services offerings while driving operational excellence and customer-centric solutions. Prior to this role, Nikki was a Senior Manager in Insurance Strategy at Accenture, leading enterprise AI transformation projects and increasing efficiency for global insurers. Nikki's background includes significant roles at Northwestern Mutual, where initiatives led to substantial cost reductions and process improvements, as well as earlier positions in risk consulting, sales management, and underwriting. Nikki holds a Bachelor’s Degree in Organizational Communication with a minor in Business from the University of Wisconsin.