Jennifer Borelli

Jennifer Borelli has extensive work experience in the energy industry. Jennifer currently holds the position of Senior Director of Client Support at Patron Technology, starting in 2022.

Prior to their current role, Jennifer worked at Direct Energy Business for over 15 years. Jennifer'smost recent position there was Director of Customer Experience, where they were responsible for developing and executing customer service strategies. Jennifer also provided leadership to a team of 48 customer care staff and utilized Salesforce CRM to improve customer insights and operational efficiencies.

Before that, Jennifer held various roles at Direct Energy Business, including Manager of Customer Relations, Portfolio Strategist for the Texas PowerPortfolio customer base, Complex Transaction Analyst, and Technical Sales Analyst.

Jennifer's earlier experience includes working as a Credit Analyst at Strategic Energy LLC, which was acquired by Direct Energy in 2008.

Throughout their career, Jennifer has demonstrated expertise in customer service, team leadership, data analysis, and energy market evaluation.

Jennifer Borelli attended the University of Pittsburgh and earned a BSBA degree with a focus on Marketing. There is also mention of a second period at the University of Pittsburgh, but no details regarding the degree or field of study.