Ryan Hurst

Vice President Of Customer Care at Patron Technology

Ryan Hurst has a diverse work experience that spans several industries. Ryan started their career in 2002 at Chautauqua Institution, where they supervised the Box Office Ticketing Department and handled cash outs of over $150,000. In 2006, they worked as a Recruiter/Advertiser for Kelly Services, responsible for identifying and placing contract employees. Ryan then joined Miletti Communications in 2009 as a Multi-Media and Communications Intern, where they worked with a team of professionals in various multimedia and communication roles.

In the same year, Ryan also began working at ShowClix, Inc. as the Director of Customer Care, providing full-service event ticketing solutions. Ryan later joined REVERB as an Eco-Village Volunteer, engaging concertgoers to take environmental action. Ryan's next role was at the State University of New York at Fredonia, where they worked as a Box Office/Venue - Ticket Sales Agent, providing exceptional customer service for campus-wide events.

In 2020, Ryan joined Patron Technology as the Senior Director of Customer Care, overseeing customer care services. Ryan then transitioned into the role of Vice President of Customer Care in February 2021, where they lead a team and utilizes Patron Technology's event technology solutions to transform the attendee experience. Overall, Ryan has demonstrated a strong background in customer care and event management throughout their career.

Ryan Hurst attended Jamestown Community College from 2003 to 2005, where they earned an Associates 2yr degree in Early Childhood Education. Ryan then went on to study at the State University of New York at Fredonia from 2005 to 2008, where they obtained a Bachelor's degree in Communication Studies with a Minor in History.

Links

Timeline

  • Vice President Of Customer Care

    February, 2021 - present

  • Senior Director Of Customer Care

    February, 2020