Raphael Cruz

Raphael Cruz is an experienced IT professional currently serving as Coordenador de Governança TI at Patrus Transportes since November 2022, where responsibilities include coordinating Governance and Telephony teams, analyzing service metrics, and implementing IT best practices. Previous roles encompass IT Governance Senior, IT Service Manager, Change Manager, and various positions at organizations like Google and Stefanini Brasil, showcasing a strong background in IT governance, service management, and project oversight. Raphael holds a Bachelor's degree in Business Administration and has completed multiple postgraduate programs in project management and IT governance from Centro Universitário UNA.