Jorge Marín

Jorge Martinez is an experienced professional in the customer service and contact center industry, currently serving as Sales Director at Namer Solutions since May 2018, where the focus is on new customer acquisition for BPOs. Previously, at Teleperformance from July 2014 to April 2018, Jorge held the role of Operations Manager, demonstrating a proven record in managing service level agreements, contract management, client relations, and staffing. Prior experience includes working as an Account Manager at Alorica from November 2012 to June 2014, where complex financial accounts were managed, and as a Customer Service Supervisor at Eficasia from July 2008 to February 2012, leading and improving daily customer interactions. Jorge holds a Bachelor's degree in Business Administration and Management from Tecnológico de Monterrey, earned in 2008.