AV

Adrian Charles V.

Product Operations Lead at Paxful

Adrian Charles V. has a diverse work experience spanning multiple industries. Starting in 2014, they worked as a Sales Coordinator at CG Integra Corporation for over a year, assisting the sales team and handling administrative tasks. In 2016, they worked as an SEO Link Builder at Digital Monopoly and Global English Editing, focusing on search engine optimization and building backlinks. Moving on to HSBC in 2017, Adrian held the position of Regulatory Compliance Operations Associate, handling e-communications surveillance. Later in the same year, they joined CG Integra Corporation again, this time as a Sales Coordinator, before transitioning to their role at Paxful in 2018. At Paxful, they initially worked as an SEO Specialist, and then progressed to roles as a Social Media Customer Experience Analyst and currently as a Social Media Customer Experience Associate. In these roles, Adrian managed customer support queries, resolved concerns, monitored social media trends, and implemented process improvements. They also educated users on cryptocurrency and remained up-to-date on industry trends.

Adrian Charles V. completed their Bachelor's Degree in Business Administration from Mapúa University between 2009 and 2014. Prior to that, they attended Southernside Montessori School from 2005 to 2009, although no specific degree or field of study is mentioned.

In addition to their formal education, Adrian has obtained multiple certifications in project management. Adrian Charles completed the "Google Project Management: Specialization" certification from Coursera in December 2022. Adrian Charles also obtained certifications in Agile Project Management, Project Execution: Running the Project, Project Planning: Putting It All Together, Project Initiation: Starting a Successful Project, and Foundations of Project Management, all from Coursera, between October and November 2022.

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Timeline

  • Product Operations Lead

    June 1, 2023 - present

  • Social Media Customer Experience Associate

    August, 2021

  • Social Media Customer Experience Analyst

    September, 2020

  • SEO Specialist

    September, 2018

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