Yu Namie is a seasoned professional in design strategy and customer experience, currently serving as Head of CX at Paybyrd since August 2023 and working as a self-employed Design Strategist since April 2023. With extensive experience across various organizations, including DPDK Digital Agency as a UX Designer and Board of Innovation as a Business Designer, Yu excels in bridging the gap between users, businesses, technologies, and cultures to facilitate corporate innovation and service design. Educational credentials include a Master's degree in International Studies from the University of San Francisco and a Bachelor's degree in German Studies from Dokkyo University. Yu has a strong track record of leading design thinking initiatives, conducting user research, and developing innovative solutions across multiple sectors.
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