Carolina R. is an experienced project manager with a robust background in IT and business operations. Currently serving as Project Manager III in Service Operations at Paychex since August 2023, Carolina previously held key roles such as Senior IT Project Manager at Canandaigua National Bank & Trust and TAG - The Aspen Group. Noteworthy accomplishments include the delivery of the Patient Billing Optimization project at TAG, which involved implementing RevSpring Inc's healthcare financial services. Additional experience spans various organizations, including ZVRS, EarthLink Internet, ServicePower, and ADT, where Carolina managed enterprise programs across software engineering, product development, and customer success verticals, showcasing a strong ability to drive projects from initiation to implementation. Carolina holds a Bachelor of Science in Biology from the University of Rochester.