Stéven LE MANAC'H

Stéven LE MANAC'H has a diverse work experience spanning from 2005 to the present. Stéven started their career as a Switchboard Operator at RTL and later worked as an Assistant at Fun Radio in 2005. In 2008, they became a Radio Anchorman at Couleur France before moving to France Bleu in 2009 to continue their role as a Radio Anchorman. From 2012 to 2014, Stéven worked as a Radio Program Manager and Radio Anchorman at Horizon. In 2014, they joined Orange as a Multimedia Seller until 2016. Stéven then transitioned to Booking.com in 2017, where they served as an Executive Customer Service representative and Trainer. Stéven'sresponsibilities included liaising between accommodations and customers to resolve issues in both French and English. In 2019, they joined Payconiq International as a Support Expert and later took on roles such as Team Lead Support & Trainer, Business Process Lead (OPS), and currently as a Project Controller, starting in April 2022.

Stéven LE MANAC'H attended Studio Ecole de France from 2005 to 2007, where they obtained a degree in Animateur en expression radiophonique, specializing in Animateur radio. In addition to their formal education, they have also obtained several certifications in various fields from institutions such as LinkedIn and Lynda.com. These certifications include Change Management Foundations, How to be Seen and Heard as a Video Creator, Leadership Mindsets, Teaching with LinkedIn Learning, Six Sigma: White Belt, Business Fundamentals for Customer Success Managers, Managing Generation Z, Presenting to Senior Executives, Google Forms Essential Training, Gamification for Interactive Learning, Learning How to Increase Learner Engagement, Learning to Teach Online, Train the Trainer, Delivering Bad News Effectively, Developing Your Emotional Intelligence, How to Design and Deliver Training Programs, Program Management Foundations, Requirements Elicitation and Analysis, Sales: Customer Success, and Interpersonal Communication.