Marc Sandoval

Marc Sandoval is an experienced Client Training and Implementation Manager at Payday HCM, where responsibilities include planning initiatives, establishing training methods, analyzing training needs, and coordinating schedules since November 2016. Prior to this role, Marc served as a Training Supervisor and Technical Trainer at Convergys, focusing on performance evaluation and curriculum improvement. Earlier experience includes work as a Help Desk staff member at Eastern Washington University, enhancing IT documentation, and as a Technical Support representative at T-Mobile, where customer service skills and product knowledge were emphasized. Marc holds a BA in Technical Communications from Eastern Washington University.