Portia Liwani

Customer Success Manager at Paymenow Group

Portia Liwani has been employed in various roles since 2017. In 2017, they worked as a Receptionist at Vision Africa Primary School, where they were responsible for communicating with clients, credit providers and colleagues about the progress of the debt counselling and debt review files. Portia also contacted credit providers over the phone to ensure that they provided the necessary loan documents, and managed the mailbox of the company, providing proper response to incoming emails and sending emails to the credit providers requesting documents. In the same year, they also worked as an Administrative Assistant at Eduvate, where they were responsible for liaising with project partners such as Code4CT and local high schools about the program. Portia also assisted in recruiting the learners and the parents to ensure that all the partners were aware of the project plans, and provided technical assistant and facilitation on the programming classes. From 2019 to present, they have been employed as an Office Administrator at Summit Financial Partners, where they are responsible for contacting the credit providers over the phone to ensure that they provide the company with the necessary loan documents, managing the mailbox of the company, providing proper response to the incoming emails, and sending emails to the credit providers requesting documents. Starting in 2022, they will be employed as a Customer Support Agent at Paymenow Group.

Portia Liwani obtained a Bachelor's degree in Public Administration from Nelson Mandela Metropolitan University between 2014 and 2016. In 2018, they completed a Bachelor of honors in development studies from the University of the Western Cape in the Faculty of E.M.S.

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