Samantha Michaels is an experienced Software Project Manager currently at PaymentWorks since February 2024, specializing in customer implementation progress and standardized processes for successful project outcomes. Prior to this role, Samantha served as an Implementation Project Manager at Connectbase, managing multiple complex customer implementations and demonstrating adept cross-functional collaboration. Previous positions include Program Manager at SS&C Intralinks, where project investments were defined and executed, and Project Controls Analyst at Mosaic, responsible for tracking project milestones. Early career experiences include roles in project management internships, operations, and administrative support, complemented by a Master of Science in Project Management from Northeastern University and a Bachelor of Arts in Psychology from Framingham State University.