Norven Lai

Norven Lai has a robust background in digital content and partner management, currently serving as Digital Team Lead Global Content & Partner Management at epay, a Euronet Worldwide Company, since April 2016. In this role, Norven executes international projects related to digital products from Apple and Google, oversees the implementation of new products for global brands and retailers, and develops internal and external processes. Previous experience includes roles at BMW Group as a Brand Communication & Customer Relations Intern, where Norven contributed to international marketing campaigns, and at Framos GmbH as a Marketing Communications Assistant, focusing on campaign management and lead processing. Earlier work experience also includes a Senior Customer Relations Officer position at the Inland Revenue Authority of Singapore, providing taxpayer support and contributing to significant government IT projects. Educational qualifications include a Master of Science in Consumer Affairs from Technical University of Munich and a Bachelor of Science (Honours) in Real Estate from the National University of Singapore.