Addanah Alhaqbani

Addanah Alhaqbani has a diverse work experience spanning from 2015 to 2023.

In 2015, they worked as a Customer Service Specialist at Bank Albilad until 2018.

From 2018 to 2020, they served as a Quality Specialist at HungerStation, where they were involved in maintaining and improving the quality of service.

In 2020, Addanah joined UXBERT Labs as a Customer Care Manager. Addanah'sresponsibilities included establishing the organizational and administrative structure for the customer care department, developing and managing the Zendesk system, and overseeing customer care tasks. Additionally, they managed major events such as Formula 1, Formula E, the Saudi Cup, and the Spanish Super Cup in Saudi Arabia.

Currently, they are employed at PayTabs Global where they hold the position of Customer Success Manager- KSA from 2023 onwards.

Overall, Addanah has gained significant experience in customer service, quality management, and customer care throughout their career.

Addanah Alhaqbani has a Bachelor's degree in Public Administration from King Saud University College of Business Administration. In addition to their degree, they have obtained several certifications, including Conflict Management and Leadership Skills from Doroob, Customer Relationship Management and Entrepreneurs from Doroob, Distinguished Customer Service from the Arab Institute For Marketing and Sales, Modern Supervisor Skills and Planning and Organizing for Supervisors from the Institute of Certified Professional Managers, and Team Management from Al Yamamah University. However, the specific months and years that these certifications were obtained are not provided.