Abhay Warrier possesses a strong background in process design, customer experience strategy, and management consulting, with experience from prominent companies such as Paytm, Swiggy, AJIO.com, Accenture Strategy, and Firstsource Solutions Limited. Abhay's roles have encompassed areas such as customer and merchant support, contact center strategy, workforce management, and business transformation. Abhay holds a BTech in Computer Engineering from Nirma University and an advanced degree from SVKM's Narsee Monjee Institute of Management Studies.
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