Stephanie Pfaffmann

Stephanie Pfaffmann, ITIL, serves as a SaaS Senior Technical Project Manager at Paytronix Systems since June 2022. Previously, Stephanie held multiple roles at PTC from 2015 to 2022, including Operations Senior Program Manager for RevOps, where strategic solutions were developed for executive leadership, and Operations Program Manager for Customer Success Operations, overseeing operational programs for a newly formed organization. Key achievements include establishing governance for operating rhythms and leading the Customer Analytics CARE Program. Earlier experience includes the role of Technology Project Manager at Janus, where business requirements and project documentation were created. Stephanie holds a Bachelor of Science in Commerce with honors from Santa Clara University, focusing on marketing, retail management, and Spanish.