Liliana Coelho

Liliana Coelho is an experienced professional in customer success and support management, currently serving as a Customer Success Manager at Payyo since April 2019. Prior experience includes significant roles at OLX - FixeAds, where responsibilities ranged from Customer Support Manager to Customer Care Operations Manager, contributing to Zendesk configuration and Help Center maintenance for major brands. Previous positions encompassed site management and customer care roles at Leiloes.net, as well as administrative and documentation management roles at TECNOCOM and Cenor Consultores. Liliana holds a degree in Anthropology from Universidade Nova de Lisboa and has pursued further education in e-commerce and web marketing.