Jacob Herold has a strong work experience spanning over several companies and roles. Jacob started their career in 1990 as a Network Administrator and Technical Consultant at E2 ENVIRONMENTAL, INC, where they focused on network maintenance and built Windows 2003 servers. Jacob then worked as an IT Specialist at RoundHouse Products and Targus / Roundhouse Products, Inc., providing technical support to end users and acting as an EDI Coordinator.
In 2000, Jacob joined Verizon Wireless as an IT Specialist. From 2003 to 2006, they served as a Senior Technical Specialist at Citigroup, providing technical support to executive staff and receiving recognition for their outstanding performance. Jacob then joined CarrAmerica as a Regional Technical Specialist, managing technology implementation and maintenance across the Southern California region.
Jacob held president positions at two companies: SmarTee Golf Tee Products and PC Solutions, a technology consulting company. At PC Solutions, they provided consultation and computer solutions to home owners and small businesses.
Their most recent role was as a Senior Systems Administrator at Pacific Crane Maintenance Company, LLC, where they were responsible for systems administration.
Throughout their career, Jacob has demonstrated their expertise in technical support, project management, vendor relationship management, and level 3 end-user support.
Jacob Herold's education history includes the following:
- In 2018, they attended Unitek College and obtained a degree in MCSA and MCTS, with a focus on MCSA and MCTS studies.
- In 2006, they attended Integrated Digital Technologies and received a certificate in Supporting Windows XP Users.
- From 2002 to 2003, they studied at Software Education of America and earned a MCP degree, specializing in MCSE, ISA Server, and Exchange Server.
- In 1999, they completed a certificate program at Western Digital, specializing in Level III Technical Support Specialist.
- In 1995, they attended New Horizons Computer Training Center and received a certificate in Advanced Hardware Troubleshooting and Diagnostics.
- From 1991 to 1995, they attended Irvine Valley College, majoring in Computer Science and minoring in Mathematics.
- In 1989, they obtained a certificate in WordStar, dBase III+, and Lotus 1-2-3 from North-West College.
- Jacob also holds certifications from Microsoft, including MCTS in Windows Server Network Infrastructure and Configuration, as well as MCTS in Windows Server Active Directory Configuration.
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