Oliver Kempf is a seasoned professional in IT service management with over two decades of experience across various prestigious companies. Currently serving as a Senior Regional Service Manager at PCCW GLOBAL since September 2014, Oliver has also held roles such as Enterprise Service Manager at Tata Communications and IT Service Manager at Reliance Globalcom. Prior experience includes project management and consultancy positions at Computacenter, Lufthansa Systems, SITA, and Equant. Oliver's educational background includes a Dipl.-Ing. in Electrical Engineering from Fachhochschule Darmstadt, with additional qualifications in telecommunications and project management methodologies such as ITIL and Prince2. Oliver has also actively engaged in community projects, enhancing skills in mediation and teamwork.