Carwyn W.

Carwyn W. has a diverse work experience spanning multiple industries. They started their career at Lloyds Bank as a Customer Service Administrator, where they provided professional and friendly service to customers, handled enquiries and complaints, and received training on new procedures and products. After that, they worked at JD Wetherspoon as a Kitchen and Bar Supervisor, overseeing the operations of two departments and ensuring excellent customer service.

Carwyn then joined Direct Golf UK as a Junior Sales Executive, where they achieved sales targets and advised customers on golf products. They also served as a Returns Supervisor, managing returns and implementing procedures between the company and manufacturers.

Following that, Carwyn joined RSA as a Rapid Response Claims Handler, Technical Claims Handler, and Third-Party Property Motor Claims Handler. In these roles, they handled technical and complex cases, provided training and audits to improve claim handling, and acted as a referral point for rapid motor claims handlers.

At Furniture Choice Ltd, Carwyn served as an Operations Administration Manager, overseeing finances, logistics, and quality control. They also worked as a Customer Services Team Leader, managing and training team members and undertaking projects to improve sales and customer service.

Carwyn then joined Industrial GRP Ltd as a Quality Control/Purchasing and Stores Manager, where they managed purchasing, quality control, and final inspections of customer orders.

Next, they worked at ForFarmers N.V. as a Supply Chain Development Manager, responsible for implementing business changes to increase profit and efficiency. They also served as a Customer Service Manager, managing and training team members and contributing to company strategy changes.

Currently, Carwyn is a Distribution Project Manager at PCI Pharma Services, although no details of this role's responsibilities or duration are provided.

In addition to these positions, Carwyn also had temporary and contract work experiences during the relocation period, including roles such as Office Administrator/Coordinator, Customer Claims Advisor, and Motor Claims Consultant.

Overall, Carwyn has demonstrated proficiency in customer service, operations management, claims handling, and team leadership throughout their career.

Carwyn W. obtained a Bachelor of Music with Honors (BMus) degree from The University of Huddersfield, studying Music from 2001 to 2004. In addition to their formal education, they have acquired certifications in various areas of international trade from The Institute of Export & International Trade, including an Advanced Exporting Training Course, Advanced Importing, Introduction to Exporting Training Course, and Introduction to Importing Training Course, all attained between November and December 2020. Carwyn's education history also includes attending Ysgol Gyfun Maes yr Yrfa, although specific dates and degrees obtained were not provided.