Karen Neal

Karen Neal has extensive work experience in various industries and roles. Karen currently works at PCI Pharma Services as a Senior Program Manager, leading and executing a commercial partnership with Revance Therapeutics. Prior to this, they worked as a Project Manager II at the same company.

Before joining PCI Pharma Services, Karen worked at Veeva Systems as an Account Director, where they managed the execution of the first enterprise-sized pharmaceutical client within a newly implemented digital event management system. Karen also built scalable processes for continued business growth and served as a key client escalation point of contact.

Karen's experience also includes working at CALYX as a Director of Service Management. In this role, they established and developed a global team of Service Delivery Managers, reduced client escalations, improved customer experience through monthly metrics, and spearheaded client-facing collateral.

Karen has also held positions at PAREXEL as an Associate Director of Client Services, Wolters Kluwer Health as a Senior Manager of Customer Success, Cars.com as the Director of Service Improvement, and DealerRater as the Director of Client Services and a Client Account Manager.

Karen's early career includes working at HP in various roles, including Corporate Account Manager, Inside Sales Account Manager, and Corporate Account Manager for the Inside Sales Motorola Team.

Throughout their career, Karen has demonstrated strong leadership skills, the ability to drive growth and implement scalable processes, and a focus on client satisfaction.

Karen Neal has a Bachelor of Science degree in Business/Corporate Communications from Bentley University. Karen also holds a Professional Certificate in Project Management from the University of Massachusetts Lowell. Additionally, they are a candidate for Lean Six Sigma Green Belt Certification from BMGI. No specific dates of enrollment or completion were provided.