Warehouse Supervisor

Ready to be a part of a game-changing team that thrives on defying the impossible?

About PCS Wireless

Founded in 2001, by two visionary traders, PCS Wireless, affectionately known as “PCS”, is not your average mobile device distributor. Led by fearless entrepreneurs, PCS has completely transformed the landscape of the device resale market, both from a business and a consumer perspective.

Today, PCS is a recognized global leader powering the secondary market. We buy and sell mobile devices and products worldwide through partners and programs. By breathing new life into old devices, we efficiently extend a device’s lifecycle up to 5 times or more. We collaborate with industry giants including consumer electronics manufacturers, wholesalers, big box retailers and small businesses alike, catering to a diverse clientele of more than 1,500 customers. Our operations span major markets worldwide with offices and warehouses in the Americas, APAC, UK & EMEA.

Our go-getting spirit valuing flexibility, a "me for we approach" and curiosity, and it continues to be the foundation of our success. We are looking for doers and thinkers who get things done and have fun doing it!

About the Role

We are seeking a proactive and detail-oriented Warehouse Supervisor to join our team. The ideal candidate will have strong leadership skills, experience in warehouse management, and a thorough understanding of logistics processes. This role will be responsible for supervising the coordination with sales team and managing outward & inward shipments, overseeing warehouse operations, and ensuring compliance with safety and regulatory standards. 

• Supervise the preparation of orders, including scanning, packing, invoicing, and coordination with different Freight Forwarders for timely collections.
• Follow up on the processes of delivering and receiving documents for shipments, ensuring compliance with DAFZA and Dubai customs regulations.
• Oversee daily warehouse operations, including receiving, storage, and order fulfillment, to ensure efficiency and accuracy.
• Prepare a daily control sheet for received and delivered quantities from the warehouse, ensuring proper documentation.
• Ensure compliance with import/export shipment by preparing necessary documents of clearance and fully in charge of from its origin country until the shipment is delivered.
• Actively follow up with AP Team for timely payment of freight and ensure all Freight documents, processes and controls are updated.
• Support the export supply chain process through planning items pick & pack, online booking with FedEx/DHL, invoicing to ensure customer's requirements are met.
• Prepare Customs Bill of Entry (CBE) and export Documents as required.
• Prepare and submit the daily various warehouse reports and ensure timely submissions to the manager.
• Monitor inventory levels and conduct regular checks to ensure accuracy and minimize discrepancies.
• Maintain high standards of health, safety, hygiene, and security within the warehouse facility.
• Address and resolve staff issues, including complaints and grievances, in a timely and professional manner.
• Set a positive example for the team by demonstrating exemplary behavior and high-performance standards.
• Adhere to all warehousing, handling, and shipping legislation requirements to ensure compliance and mitigate risks.
• Managing over $50 million in inventory and 10 employees in 3 000 square foot warehouse

Who You Are

• Bachelor's degree in Logistics, Supply Chain Management, or a related field (preferred).
• Minimum of 2-3 years of experience in warehouse management or logistics coordination.
• Strong understanding of warehouse operations, inventory management, and logistics processes.
• Excellent communication and interpersonal skills. English fluency must.
• Proven leadership abilities with a track record of effectively managing teams.
• Ability to prioritize tasks, problem-solve, and make decisions under pressure.
• Knowledge of DAFZA/JAFZA and Dubai customs regulations is a plus.
• Proficiency in computer systems and warehouse management software.

We Are Seeking People Who:

• Are owners.
• Are continually raising the bar.
• Are sincerely open-minded and are willing to examine their strongest convictions with humility.
• Nurture and embrace differing perspectives to make better decisions.

What's in it for You

• A supportive, diverse, and global team with growth mindset
• A scaling company with great industry professionals
• Great opportunities to get involved with exciting projects.

If you are ready to join our fast-paced company, apply below!

We are an Equal Opportunity Employer. All qualified applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity, ancestry, age, or national origin will be considered. No qualified applicants will be discriminated against on the basis of disability or protected veteran status.