Barry B. is an experienced Information Technology Support Specialist with a strong background in end-user support, hardware and software maintenance, and systems integration. Currently employed at PCTEST Engineering Laboratory, Inc. since April 2019, Barry manages helpdesk requests, sets up employee accounts and workstations, and supports audio/video equipment. Previous roles include IT Support Specialist at NxEdge Inc. and IT Coordinator for Associated Students at San Jose State University, where Barry was responsible for technology operations and support. Prior experience includes a decade at Geek Squad, progressing from Advanced Repair Agent to Manager, focusing on client relations and personnel training.
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