Joshua Riker is an experienced professional currently serving as the Client Relations Manager at PDI HEALTH since September 2023, focusing on client management, development, and CRM management. Prior to this role, Joshua held positions such as North American Customer Care Manager at TerraCycle, where significant improvements in customer satisfaction and operational efficiency were achieved. Joshua's background includes teaching social studies at various high schools, research assistance at The College of New Jersey, and roles in customer service and office management across different organizations, including Bank of America Merrill Lynch and the US Army. Joshua holds a Bachelor's degree in Honors History Secondary Education from The College of New Jersey and an Associate degree in Digital Film from Mercer County Community College.
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