Susan Carmichael Richey

Susan Carmichael Richey is an accomplished professional with a diverse background in customer experience, hospitality, and community engagement. Currently serving as a Customer Experience Advisor and Studio Experience Specialist at Peachy since June 2021, Susan excels in fostering a seamless client experience and collaborating with clinical teams. Prior experience includes roles as a Customer Experience and E-Commerce Coordinator at TapRm, where Susan managed customer inquiries and optimized e-commerce processes, and various positions in the hospitality and music industries. Susan holds a Bachelor of Fine Arts in Music from the University of North Carolina Asheville and has demonstrated leadership in community outreach and event management throughout their career.