Peak Outsourcing
Sabrina Dawson has a diverse work experience in the BPO industry. Sabrina currently holds the position of Operation Manager at Invictus BPO since May 2022. Prior to this, they worked as an Operations Manager at Peak Outsourcing from September 2020. Before that, they served as the Ready Call Center Second Shift Manager at RCCbpo starting from March 2019. Sabrina also gained experience as a Senior Sales Agent at ProtelBPO Limited from February 2015 and started their career in the industry as a Customer Service Representative at Transparent BPO in August 2011.
Sabrina Dawson obtained an Associates degree in Business Administration and Management, with a focus on General subjects, from Wesly Collage. Sabrina attended Wesly Collage from 2012 to 2015.
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Peak Outsourcing
We are an agile and flexible team of business solutions experts. Founded in 2011, Peak Outsourcing has nearly a decade of hands-on outsourcing knowledge and experience. We pride ourselves in embracing diversity, both within and outside of our own organization. With our Founding & Executive teams being composed of experienced American business professionals, and our Headquarters + Operational teams based in the Philippines; Peak Outsourcing merges cultures and perspectives to create an eclectic team of passionate, unique individuals. Our unique outsourcing partnership approach consistently lifts our clients well beyond their current levels of success in a seamless, frictionless manner. With office facilities in Makati and Dumaguete, we provide customized, quality outsourcing solutions and specialized customer experiences specific to our clients' business needs. CUSTOMER CARE Customer Service | Dispatch Services | Records Retrieval TECHNICAL SUPPORT Troubleshoot Assistance | Sales and Services BACK OFFICE Digital Transcription | Data Processing | Data Verification HEALTHCARE OUTSOURCING Patient Inquiries & Follow-Up | Insurance Claim Creation & Submission | Denial Management | Appeals | Payment Posting | Reporting DIGITAL RESOURCES Web Development | Search Engine Optimization (SEO) | Social Media Management | Content Writing & Blogging ADMINISTRATIVE SUPPORT Executive Assistance | Personal Assistance | Virtual Assistance For sales and outsourcing inquires, email: scale@peakoutsourcing.com For job opportunities, send resumes to: recruitment@peakoutsourcing.com Or visit our website: www.peakoutsourcing.com