Ronnie Jane A.

Ronnie Jane A. is an experienced business analyst and team leader with a career spanning over 16 years in customer support and data analysis roles. Currently serving as the Business Analyst Team Lead at Peak Support since May 2017, responsibilities include leading a team of analysts to ensure accurate data reporting and optimizing reporting dashboards for key performance indicators. Previous positions include Business Analyst, Associate, and Support Team Lead at VXI Global Solutions, LLC, where duties involved managing escalated customer issues and performance reporting. Earlier experience at Stream Global Services focused on providing technical support for hardware and software issues. Education was completed at Sta Cecilia College from 2003 to 2005.