Lisa Earle

Head Of Customer & Improvement at Peaks & Plains

Lisa Earle has over 20 years of experience in various roles within the housing and customer service sector. Lisa has held positions such as Customer Service Officer at Riverside, Housing Officer at Your Housing Group, and Head of Customer & Improvement at Peaks & Plains Housing Trust. Lisa has showcased leadership and project management skills throughout their career.

Lisa Earle has pursued a diverse educational background, starting with a NVQ Level 2 in Counselling & Interpersonal Skills from The Open University in 1995. Lisa furthered their studies with a NVQ Level 2 in Retail from Derby College in 2001, and a Level 3 Certificate in Housing Practice from the Chartered Institute of Housing in 2010-2011. Lisa continued their education with a Chartered Management Institute Level 4 Award in Management & Leadership from Liverpool Hope University in 2012-2013, and completed an Extended Diploma in Management & Leadership from the Chartered Management Institute in 2015-2017. In addition to their formal education, they also obtained certifications such as Lean Six Sigma Green Belt, Agile PM certifications, and a Chartered Management certification.

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Previous companies

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Timeline

  • Head Of Customer & Improvement

    January, 2024 - present

  • Head Of Business Improvement

    July, 2021

  • Business Improvement Manager

    December, 2019

  • Customer Transformation Project Delivery Manager

    April, 2019

  • Interim Housing Manager

    October, 2018