User Researcher

Peer Insight is looking for a passionate and motivated User Researcher to join us in the new business building work we do. Our firm’s mission is to serve the growth ambitions of established organizations and their (current and/or future) stakeholders with new value-generating products and services beyond their core businesses. This is all about getting into the market to experiment, iterate, and validate solutions to real customer problems.

MORE ABOUT US

Peer Insight is a business-builder. Since 2012, we have collaborated on more than 75 innovation projects with Global 2000 companies and not-for-profits. In the process, we have been part of launching more than a dozen multimillion-dollar businesses. Our core ingredients, and what gets our team excited each day, are a powerful blend of entrepreneurship, corporate innovation, and human-centered design (HCD). Our firm offers the chance to work on multiple corporate- sponsored start-ups in an incubator environment with an incredible team. Our team comes from different backgrounds, but we are united by our mission and our Guiding Principles. We thrive on radical transparency, embrace the power of small teams, practice rigorous experimentation, and assume positive intent and generous collaboration.

Each project is staffed with one of our Partners, a Venture Lead, and two or more User Researchers and Product Strategists, with additional support from the broader team. This is a hands-on role, where you will roll up your sleeves and practice deep collaboration – in the market, with users, with colleagues and with client-partners.

THE ROLE OF A USER RESEARCHER

Our human-centered design orientation applies inside the firm as well as out, so we are obsessed with finding and supporting the highest-quality talent for all of our work. This role is critical to the success of our projects and to the firm at large, so we’re hyper-focused on creating success in every direction.

Regardless of the phase of a project, User Researcher is a highly engaged, collaborative role, where you will both lead and support the design, execution and analysis of a huge variety of market research and live experimentation – from desk research to interviews and ethnography, to ads and landing pages tests, to medium to high fidelity functional prototypes (and much much more; hopefully you’ll teach us some new techniques too).

We are targeting an early 2024 start date but are flexible.

KEY RESPONSIBILITIES

• Design and execute primary and secondary research – identifying and prioritizing assumptions and defining a path to test them through user research and in-market experimentation
• Support and/or drive the early development of a new solution – identifying target users, defining key features, designing business models, managing prototype builds, and crafting go-to-market strategies
• Contribute to a practical plan for de-risking an opportunity – helping discern how best to deploy the limited resources (team and budget) available and then iterating that plan as we learn more from the market
• Ruthlessly prioritize and iterate (approach and/or solution) based on feedback from users
• Support communicating to key stakeholders in the process of venture building – conceptualize and oversee the delivery of assets and artifacts that bring a diverse group of stakeholders along for continued investment decisions