Nithya Subramani

Nithya Subramani is an experienced professional in business consulting and customer value management (CVM), currently serving as Associate Director at Pelatro since November 2021, where responsibilities include overseeing CVM programs and managing a team of managers and analysts for a leading Asian telecom operator. Prior roles include Senior Manager at Freo, focusing on data-driven revenue management, and National Head of Customer Retention at bigbasket.com, where strategies were implemented to improve customer loyalty and segment-specific campaigns. Nithya has also held various leadership positions at Vodafone Idea Limited and Idea Cellular Ltd, concentrating on revenue planning and growth. Nithya began a career in marketing at Vodafone and Aircel, demonstrating a strong background in sales, customer behavior analysis, and marketing strategy. Nithya holds an MBA in Marketing from Jansons School of Business and a B.Tech. in Textile Technology from RVS Engineering.