Pelican Business Services UK
Helen Iles is an accomplished Learning and Development Consultant with extensive experience at Pelican Business Services UK since October 2008. Iles has successfully created and delivered engaging training programs, including a soft skills course for line managers and a modernized company induction day. Key achievements include developing a coaching and mentoring framework, launching a new appraisals process, and conducting learning needs analyses. Prior to this role, Iles worked as a Credit Assistant at Bristol Wessex Billing Services Ltd and as a Year 5 Classroom Teacher at High Down Junior School. Iles holds a Bachelor’s Degree in Primary Education with Geography from the University of the West of England and a CIPD Certificate in Training Practice.
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Pelican Business Services UK
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We started life in 2001 as Bristol Wessex Billing Services Ltd. We were established by Bristol Water and Wessex Water as a joint venture company to manage all their metering, billing and collection operations, and to serve as a point of contact for all non operational customer enquiries. Today, we are highly skilled in every area of our business and deliver award winning customer service (both to our clients and, in turn their customers). In 2015, we embarked on a journey involving all staff and stakeholders to develop a new name and visual identity that would reflect our company vision, mission and business objectives.