Pen Underwriting - Australia
Alisa Martins is an experienced professional in underwriting operations, currently serving as COO of Underwriting Operations at Pen Underwriting in Australia since October 2010. Prior roles at Pen Underwriting include Manager of Underwriting Analysis and Analyst. Alisa has a background with Allianz Group as a Key Account Analyst and with QBE Europe, where responsibilities included Business Analyst for Casualty and Credit Controller. Alisa began their career at Interpacific Underwriting as Administration Manager from January 2001 to May 2005.
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Pen Underwriting - Australia
Pen Underwriting is a dynamic customer centric agency providing outstanding experiences to our brokers. Working with over 500 broking businesses and thousands of brokers, we strive to deliver consistent quality service and go beyond our customers’ expectations by being helpful and creative throughout the process. Our passion for insurance is evident from our response to the first inquiry through all life stages of a policy, including claims handling. Drawing upon our collective knowledge and experience we anticipate the needs of our brokers and their clients, creating innovative products and risks solutions across a broad range of insurance classes. The security behind all our products is provided by a range of international and domestic insurance and reinsurance companies. Each insurance partner has a strong security rating which we monitor on a regular basis. We strive for long term relationships and recognise we must meet and exceed the requirements of every stakeholder. Our products, combined with exceptional service, demonstrate our commitment. Building upon a foundation of mutual respect and a desire to add value for the benefit of our brokers’ businesses, we inspire loyalty and long-standing relationships with our brokers. Our people are the bedrock of our business and we cultivate a culture of respect, integrity, inclusiveness and professionalism. We value all of our employees equally and pride ourselves on our diverse backgrounds. We actively encourage all our teams to participate in local community initiatives. Every year we give hundreds of hours volunteering across a range of charities. Our product range includes: Construction General Liability Hospitality Care Liability Professional Risks Property Transport